Collections Agent

Connect Recruitment

Full-time other-general
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Location
Burnham, Buckinghamshire, Buckinghamshire, United Kingdom
Posted
July 26, 2026

Job Description

Collections Agent

Location

South East England, Berkshire, Windsor

Job Type

Permanent, Full-Time

Industry

Primary: Banking and Finance
Secondary: Customer Service and Call Centres

Salary

£30,000 - £35,000 per annum plus Bonuses

Benefits

Bonus scheme
Additional benefits package

Job Description

The Collections Agent is responsible for managing and recovering outstanding debts within the banking and finance sector. The role requires proactive communication with customers to negotiate repayment plans and resolve overdue accounts in a professional and courteous manner. The Collections Agent works to maintain compliance with relevant regulations and internal policies while ensuring a positive customer experience.

Job Duties

Contact customers via telephone, email, or written correspondence to discuss overdue payments and arrange repayment plans.
Assess customers’ financial circumstances ...