Collection Analyst

Full-time other-general

Job Summary

We are looking for a detail-oriented Collections Specialist to manage a portfolio of B2B accounts and ensure timely collection of outstanding invoices. The ideal candidate has strong experience in collections or credit control, excellent English communication skills, and the ability to build positive relationships with clients while achieving collection targets.

Key Responsibilities

• Manage an assigned portfolio of B2B customer accounts and ensure timely collection of outstanding invoices.
• Contact clients via phone and email regarding overdue payments.
• Negotiate payment arrangements and resolve billing or payment-related concerns.
• Investigate and resolve unapplied or unallocated cash transactions.
• Maintain accurate collection notes and account updates in the collections system.
• Analyze customer accounts and identify appropriate collection actions.
• Esca...