Maintain a technical aptitude for technology, as it related to collaboration environments
Maintain a technical understanding of virtualization and cloud-based collaboration technologies
Build a strong technical aptitude for technology and information technology principles
Support technical project team(s) both local and remote
Provide the ability to serve as Microsoft Teams engineer, as it relates to the end user environment (other co-product owner is AD Governance, as it relates to the Microsoft Tenant footprint and larger scope).
Provide support for Cisco phone system and endpoints
Provide support for Genesys and WebRTC systems
Provide support for Biscom and Right fax systems
Execute the completion of tasks and phases of projects and client-based collaboration system support.
Ensure that deployment standards are met by following solution/project team scope documentatio...