Location
Charlotte, North Carolina, United States
Posted
July 08, 2026
Job Description
The CMDB Operations and Infrastructure Engineer is responsible for the day-to-day operational support, quality, and reliability of the Configuration Management Database (CMDB). This role focuses on discovery enablement, integrations, data health, and operational sustainment across on prem and cloud environments, enabling senior engineers to focus on architecture and strategic initiatives.
The Configuration Management Database (CMDB) Team delivers a single source of truth for IT assets and services across the enterprise. We enable effective governance, discovery, and integrations by leveraging ServiceNow Discovery, cloud and asset discovery capabilities, and innovation initiatives including AI-enabled automation.
Our work is foundational to reliable, scalable, and resilient IT operations. Grow With Us
You’ll join a collaborative team where learning is encouraged, innovation is supported, and your work directly impacts enterprise IT maturity. This role offers opportunities to ex...
The Configuration Management Database (CMDB) Team delivers a single source of truth for IT assets and services across the enterprise. We enable effective governance, discovery, and integrations by leveraging ServiceNow Discovery, cloud and asset discovery capabilities, and innovation initiatives including AI-enabled automation.
Our work is foundational to reliable, scalable, and resilient IT operations. Grow With Us
You’ll join a collaborative team where learning is encouraged, innovation is supported, and your work directly impacts enterprise IT maturity. This role offers opportunities to ex...