CMA Training & Capability Development Manager
Create Synergies Inc.
Full-time
Human Resources, Other
Location
taguig, metro manila, Philippines
Posted
June 06, 2026
Job Description
Overview
Job Summary: The CMA Training & Capability Development Manager is responsible for designing, developing, and delivering training programs and capability-building initiatives to support Customer Marketing Agreements (CMA) processes. This role focuses on strengthening functional expertise, driving process adoption, and enabling alignment across Sales, Finance, and Shared Services.
Location: BGC
Work Setup: Onsite
Schedule: Monday–Friday
Shift: 8:00 AM – 5:00 PM
Responsibilities
- Act as a key liaison between Sales and Finance to ensure alignment on CMA processes and requirements
- Lead training needs analysis and develop structured learning programs for CMA and Sales teams
- Design, develop, and continuously improve training materials, playbooks, and self-service resources
- Deliver training programs using various facilitation methods (e.g., instr...