Location
lisboa, lisboa, Portugal
Posted
July 25, 2026
Job Description
Global (English)
Cloud Support Infrastructure Expert
Job Description
We are seeking an experienced Application Support Engineer to provide L1/L2 application support for business-critical banking applications in a 24/7 environment.
Responsibilities
- Provide L1/L2 application support for business-critical banking applications in a 24/7 environment.
- Monitor application and infrastructure health, ensuring high availability and service quality.
- Investigate, troubleshoot, and resolve incidents, service requests, and production issues within agreed SLAs.
- Support production deployments, releases, and change management activities.
- Develop and maintain automation solutions using Ansible, Terraform, Python, and Bash.
- Participate in disaster recovery planning, testing, and execution activities.
- Collaborate with global technology, infrastructure, and business teams to e...