Location
Herndon, VA, United States
Posted
June 03, 2026
Job Description
Job Description
Insight Global is looking for a Linux Help Desk Engineer to support a classified DoD client in Chantilly. This individual will be responsible for Tier 2 support of RedHat servers hosted on the cloud.
Other duties:
ā¢āEnsure the 24x7 uptime of our multi-service, multi-layer, multi-tenant cloud infrastructure
ā¢āThis position is hands-on, requiring the ability to provide first-level system and network support problem investigation, resolution, or escalate as needed
ā¢āWork closely with the engineering teams to improve our platforms and eliminate complexity from architecture and processes
ā¢āUtilize a Jira Service Desk ticketing queue for tracking system and tenant issues through resolution
ā¢āConfigure and use state-of-the-art monitoring tools to assist with troubleshooting and remediation of issues
ā¢āResponsible for the monitoring the daily software and network operations in a distributed multi-tenant, multi-layer, cloud environment
ā¢āCo...
Insight Global is looking for a Linux Help Desk Engineer to support a classified DoD client in Chantilly. This individual will be responsible for Tier 2 support of RedHat servers hosted on the cloud.
Other duties:
ā¢āEnsure the 24x7 uptime of our multi-service, multi-layer, multi-tenant cloud infrastructure
ā¢āThis position is hands-on, requiring the ability to provide first-level system and network support problem investigation, resolution, or escalate as needed
ā¢āWork closely with the engineering teams to improve our platforms and eliminate complexity from architecture and processes
ā¢āUtilize a Jira Service Desk ticketing queue for tracking system and tenant issues through resolution
ā¢āConfigure and use state-of-the-art monitoring tools to assist with troubleshooting and remediation of issues
ā¢āResponsible for the monitoring the daily software and network operations in a distributed multi-tenant, multi-layer, cloud environment
ā¢āCo...