Cloud Support Engineer

Strategy

Full-time Informática y tecnología
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Location
buenos aires, ciudad autónoma de buenos aires, Argentina
Posted
June 04, 2026

Job Description

The Role

Cloud Support Engineers are responsible for providing customer-facing technical support for a set of Strategy Products.

This person dedicates his/her time to resolving customer issues, contributing to the growth of our Strategy Community, and further growing their Strategy Product Knowledge to provide top-notch service.

To succeed in this role this person must be passionate about our technology, thrive in challenging situations, and have a strong desire to help others.

Your Focus

  • Provide support for Strategy’s Business Intelligence product suite, Cloud platform, and its underlying technologies
  • Develop strong relationships with Strategy customers and partners through daily, high-quality interactions via email and screen share sessions
  • Find creative and sophisticated solutions to complex or higher-priority problems reported while using Strategy’s product suite through analytical talent and strong trouble...