Cloud Application Support Engineer (Azure/AWS)
TECHEMERGE SOLUTIONS PTE. LTD.
Full-time
Technical Support & Administration
Location
singapore, singapore, Singapore
Posted
July 06, 2026
Job Description
Role Overview
Weβre looking for a highly analytical and performance-driven Cloud L3 Application Support Engineer with deep expertise in SRE, DevOps, and enterprise infrastructure . The role focuses on ensuring high availability for critical banking/corporate systems, driving automation, and leading complex incident resolution with minimal business impact.
Key Responsibilities
- System Reliability & Incident Management
- Provide L3 application support for 24/7 production/cloud environments with strict SLA adherence
- Rapid triage, root cause analysis, and resolution of high-severity incidents for banking/corporate apps
- Lead DR drills, post-mortems, and implement resilience improvements
- Proactive health checks, patching, and performance monitoring to prevent outages
- Manage CI/CD pipelines using Jenkins/GitLab, Bitbucket, and Azure Automation Runbooks
- Implement Infrastructure as Co...