Location
westville, ns, Canada
Posted
July 05, 2026
Job Description
Join our team as a Client Support Specialist, offering exceptional phone and web support to clients. This hybrid position is focused on relationship building and maximizing client value from our products.
In this crucial role, you will address technical queries, manage content updates, and enhance client relationships. You will engage clients through proactive communication and provide support for website management and inquiries. Your dedication to customer service will contribute significantly to client satisfaction and retention.
Key Responsibilities:
• Provide phone and web contact with clients
• Proactively build relationships with assigned clients
• Troubleshoot website issues and manage content updates
• Assist in client training and manage email communications
• Collaborate with teams for effective service delivery
Requirements:
• Gr.12/School leaving certificate required
• IT Qualification essential for role
• Basic HTML and CSS skills required...
In this crucial role, you will address technical queries, manage content updates, and enhance client relationships. You will engage clients through proactive communication and provide support for website management and inquiries. Your dedication to customer service will contribute significantly to client satisfaction and retention.
Key Responsibilities:
• Provide phone and web contact with clients
• Proactively build relationships with assigned clients
• Troubleshoot website issues and manage content updates
• Assist in client training and manage email communications
• Collaborate with teams for effective service delivery
Requirements:
• Gr.12/School leaving certificate required
• IT Qualification essential for role
• Basic HTML and CSS skills required...