Location
toronto, on, Canada
Posted
May 31, 2026
Job Description
We’re hiring a Client Support Analyst to join our growing global team.
The Work
Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management.
What You’ll Do
- Be the front line for our clients and a trusted partner across the business—yourself is who people count on when things matter most.
- Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships.
- Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy).
- Get hands‑on with the systems behind the scenes—dig into payment formats, ext...