Client Support Advisor

Full time Information and Record Clerks

Job Description

What is the opportunity?Looking to enhance your customer service, communication, and financial services experience? Look no further.As a Client Support Advisor, you will be responsible for delivering exceptional customer service in resolving client inquiries by educating the client and determining the root cause of the issue with Cash Management products and services. Not only will you be positively impacting clients and coworkers through your support and guidance, but you will also be joining a team with a strong focus on career development and learning. If you thrive in a fast-paced environment and are interested in joining one of Canada’s top employers, then this role is for you!What will you do?

Responsible for providing 1st level telephone support relating to technical issues, navigational issues and problem resolution to clients using all RBC Cash Management applications

Act as a 2nd level support for clients using Pay...