Client Support Administrator

full-time Information and Record Clerks

Job Description

As a Client Support Administrator you will be the first point of contact for a number of our well known clients, delivering outstanding customer service. You will be required to resolve queries, looking after the stock/order management for allocated clients, as well as communicating with internal departments to achieve the best solution for any incoming queries. 

Please note: This is a 12 month Fixed Term Contract

Salary: £27,912 per annum

Working hours: shift based or Monday to Friday

Key Duties of a Client Support Administrator:

• Control the timely and accurate receipt of sales orders, ensuring they are available to the warehouse within agreed timeframes.
• Chase any missing / outstanding orders with the client, confirming receipt or non-receipt.
• Control duplicate receipt of orders confirming with the client whether orders...