Location
United States, United States, United States
Posted
July 06, 2026
Job Description
The Client Success Partner maintains a proactive communication cadence within a dedicated portfolio and acts as the single point of contact for clients. Manages questions/escalations, seeks feedback during business reviews and acts as advocate to ensure overall client satisfaction.
Making an Impact
• Assigned a dedicated portfolio of Right Management’s clients.
• Provides escalation resolution in the areas of program questions, candidate delivery, reporting, billing and global delivery.
• Owns client communication including but not limited to regular touchpoint calls, monthly/quarterly business activity reviews and post-event reviews.
• Proactive NPS management by driving client participation and follow up.
Sharing Expertise
• Gathers and shares feedback to optimize support, maintains expertise within the client success team, and ensures best practice processes.
• Stays abreast of all Right Manag...
Making an Impact
• Assigned a dedicated portfolio of Right Management’s clients.
• Provides escalation resolution in the areas of program questions, candidate delivery, reporting, billing and global delivery.
• Owns client communication including but not limited to regular touchpoint calls, monthly/quarterly business activity reviews and post-event reviews.
• Proactive NPS management by driving client participation and follow up.
Sharing Expertise
• Gathers and shares feedback to optimize support, maintains expertise within the client success team, and ensures best practice processes.
• Stays abreast of all Right Manag...