Client Success Manager at PayByPhone

PayByPhone

Full-time Other-General
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Location
vancouver, metro vancouver regional district, Canada
Posted
June 23, 2026

Job Description

Elevate client satisfaction as a Client Success Manager with PayByPhone. Drive adoption, manage renewals, and foster lasting client relationships for enhanced revenue growth.
This role focuses on building and maintaining strong partnerships with clients. You will oversee day-to-day client management, onboarding new clients, and ensuring the seamless adoption of PayByPhone services. Key skills include client account management and technical project management, contributing to project success and client satisfaction.
Key Responsibilities:
• Build long-term relationships with assigned clients
• Drive adoption of PayByPhone solutions proactively
• Manage new client onboarding and project scope
• Coordinate internal communications with client marketing teams
• Conduct regular client check-ins to assess satisfaction
Requirements:
• Minimum 5 years in client account management
• At least 3 years of project management experience
• Proficient in MS Office Suite ...