Client Solutions Specialist

Interactive Brokers

Full-time Sales Representatives, Services
Apply Now
Location
singapore, singapore, Singapore
Posted
June 06, 2026

Job Description

Responsibilities

As part of our Client Services group, you will liaise with Interactive Brokersโ€™ clients from around the globe, including but not limited to professional retail clients, advisors and broker-dealers. Our goal is to develop and maintain long-term client relationships through responsive, superior and high-touch service while we continue to advance on technology and expand our global product offerings.

  • Handle clientsโ€™ enquiries via different channels including email, ticket, live chat and phone call
  • Familiarize with various proprietary platforms including trading systems and administrative portals in order to educate clients to align with our self-service and highly automated business model
  • Assist clients in understanding the entire trading cycle, including but not limited to funding process, position transfers, corporate actions, margin calculation and statements reconciliation
  • Troubleshoot with clients and take ownership when issu...