Client Services Representative

National Veterinary Associates

Full-time Other-General
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Location
winnipeg, mb, Canada
Posted
July 08, 2026

Job Description

About Us

We are a busy veterinary hospital dedicated to providing exceptional care to our patients and outstanding service to their families.

Role Overview

We are seeking a friendly, organized, and compassionate Customer Service Representative (CSR) to join our collaborative team. As the first point of contact for our clients, you will play a vital role in creating a welcoming, supportive experience from check‑in to check‑out.

Key Responsibilities

  • Greet clients and patients warmly and professionally
  • Answer multi‑line phones and schedule appointments efficiently
  • Provide accurate information about services, policies, and procedures
  • Process payments and maintain accurate medical records
  • Coordinate with veterinarians and technicians to ensure smooth workflow
  • Manage client concerns with empathy and professionalism
  • Maintain a clean, organized front desk and reception area