Client Services Representative – Packaging Manufacturer (Scarborough)

Full-time Management & Operations

Client Services Representative

Location: Scarborough, ON | Job ID:

Company Description

A leading packaging manufacturer.

Compensation

Prospect offers industry-leading compensation, including benefits and profit sharing.

Position Description

The leading packaging manufacturer is currently seeking a proactive and service-oriented Client Services Representative to join their dynamic team.

This role plays an integral part in driving customer satisfaction, managing accounts, coordinating production, and handling customer orders, inquiries, and complaints.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service; anticipate, meet, and exceed customer needs and expectations.
• Manage account responsibilities, maintaining strong, long-lasting customer relationships.
• Collaborate closely with production to coordinate job schedules, maintain workflow, and ensu...