Location
Australia, New South Wales, Australia
Posted
June 02, 2026
Job Description
Job Description and Responsibilities
Interactive Brokers Australia Pty Limited seeks high-level, motivated and professional individuals with strong client service experience suitable for interaction with an experienced and active client base. The ideal candidate will have a good math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.
- Resolve routine and complex client service issues thoroughly and expeditiously, utilizing sound judgment with an emphasis on courtesy.
Client inquiries typically encompass a broad array of themes, including:
- Operability of IBKR Trader Workstation, Web Trader and Mobile Trader execution platforms, including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions.
- Product availability and att...