Client Services Operations Supervisor (Back Office)

Full-time Other-General

Overview

The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.

Position

Client Services Operations Supervisor (Back Office)

Industry

Logistics Company

Working Schedule

Monday to Friday

Salary

Php25,000-Php35,000

Benefits

• HMO
• 13th Month Pay

Job Requirements

• Bachelor’s degree holder
• With at least 3-5 years of experience as Customer Support Supervisor
• Can attend face to face interview
• Can start as soon as possible

Job Responsibilities

• Manages daily back-office customer service operations, addressing client inquiries through email and phone
• Ensures responses to customer requests are timely, accurate, and professional
• Provides coaching, training, and support to cu...