Location
West Perth, Western Australia, Australia
Posted
June 08, 2026
Job Description
Assure breaks the mould of traditional call centres. Here, initiative, empathy, and critical thinking are valued just as much as performance. As a Client Services Officer, you’ll be the vital connector between clients and Assure EAP services, managing calls with care and confidence.
What You’ll Do
- Deliver outstanding customer experiences from the first interaction
- Think on your feet to resolve sensitive enquiries with professionalism
- Collaborate across teams to provide tailored support
- Update client info and use internal systems to assist effectively
The Role
- Full-time position
- Flexible scheduling available
- Ongoing coaching and development provided
What We’re Looking For
- Passion for customer service (retail, hospitality or call centre welcome)
- Confident multitasker across CRMs and Microsoft Office
- Detail-oriented, ...