Client Services Officer

Full time Information and Record Clerks

About the role:

We are seeking an enthusiastic and motivated Administration officer to join our beautiful Fyshwick office with 40+ employees on site. Working with a national administration team to support business functions. This is a full time position working Monday – Friday.

Your Duties: 

• Managing Incoming telephone enquiries
• Managing bookings and rescheduling for NDIS services
• Front of house duties for the office, greeting clients & customers
• Allocating new referrals to appropriate clinicians based on experience, location and skill set
• Ownership of site presentation, cleanliness and events preparation
• Completing site audits as required
• Creating and updating electronic records for existing clients
• Assisting with reporting as required
• Other additional administration duties as required

Role requirements:

• Administration ...