Location
truro, town of truro, Canada
Posted
July 09, 2026
Job Description
Elevate your career in client services management with IPG, a global leader in packaging. This role focuses on driving excellence in customer experience and sales execution.
As Client Services Manager, you will oversee daily operations of the customer service team. Your leadership will enhance customer satisfaction and retention while driving revenue growth. Essential skills include managing complex inquiries, mentoring team members, and collaborating with sales and marketing to align strategies for success.
Key Responsibilities:
• Lead and mentor a customer service team
• Manage and resolve complex customer inquiries
• Monitor performance metrics and analyze trends
• Build strong relationships with key clients
• Implement and optimize CRM technologies
Requirements:
• University Degree in Business or related field
• Minimum 4-7 years in customer service management
• Proven leadership experience drivi...
As Client Services Manager, you will oversee daily operations of the customer service team. Your leadership will enhance customer satisfaction and retention while driving revenue growth. Essential skills include managing complex inquiries, mentoring team members, and collaborating with sales and marketing to align strategies for success.
Key Responsibilities:
• Lead and mentor a customer service team
• Manage and resolve complex customer inquiries
• Monitor performance metrics and analyze trends
• Build strong relationships with key clients
• Implement and optimize CRM technologies
Requirements:
• University Degree in Business or related field
• Minimum 4-7 years in customer service management
• Proven leadership experience drivi...