Client Services Management Trainee
Nativ Global Holding Private Limited
Job Description
Position Overview: The Client Services Management Trainee will be responsible for managing client relationships while supporting the successful planning, coordination, and delivery of projects across service lines.
Responsibilities: Serve as a supporting point of contact for key clients, facilitating clear and effective communication between clients and internal teams.
Assist in building and maintaining strong client relationships by understanding their business objectives, challenges, and needs through regular interactions and follow-ups.
Support the planning, execution, and delivery of client projects, helping ensure they are completed on time, within scope, and within budget.
Help address and resolve client issues and concerns promptly by coordinating with relevant internal teams and escalating matters to senior management when required.
Prepare and contribute to monthly reports on project status, performance metrics, and client f...