Client Services Executive

Offshore Business Processing Inc.

Full-time Management & Operations
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Location
quezon city, metro manila, Philippines
Posted
June 06, 2026

Job Description

Be the link between customers and logistics—handle inquiries, track shipments, resolve issues, and deliver excellent service. Start your journey with OBP today!

Job Summary

  • HMO on Day 1
  • Receive promising perks and rewards
  • Experience travel opportunities
  • Get recognized for what you do
  • Achieve work-life balance
  • Improve exponentially with enhanced learning

Responsibilities

Client Specific Tasks:

  • Respond to Customer Inquiries: Handle customer inquiries promptly via phone or email. Provide customer accurate information about shipments, delivery status, and any issues.
  • Issue Resolution: Proactively address customer concerns related to delays, damages, or other logistics challenges. Collaborate with internal teams to find solutions.
  • Order Tracking: Monitor shipments, track progress, update customers on real-time status and send customers weekly or...