Location
calgary, ab, Canada
Posted
June 05, 2026
Job Description
Client Service Manager – Benefits – Calgary
Looking for a Client Service Manager to assist in maintaining and exceeding the sales/service standards for clients. The role involves daily administration of group and, if applicable, individual insurance policies.
Your Day as a Client Service Manager
- Respond to emails or calls from clients and insurers regarding group and individual insurance plans.
- Proactively manage and ensure timely resolution of outstanding issues with clients and insurers.
- Assist clients with administrative procedures such as enrolments, changes, and terminations.
- Resolve complex or compliance issues, e.g., extension of benefits requests and late enrollees.
- Manage new carrier implementations for clients by verifying and following up on required insurer material such as Master Application and Employee Data.
- Prepare employee communications and/or presentations for implementations, a...