Client Service Director- Small Business

FULL_TIME Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Overview

At Gallagher, we’re united by a commitment to helping businesses and people thrive. As a Client Service Director, you’ll lead a team that delivers exceptional service to our clients. This role is all about making a difference—enhancing client satisfaction, driving retention, and creating a culture of continuous improvement. You’ll collaborate with leaders to align goals and strategies, ensuring our clients receive the best possible support. How you'll make an impact In this role, you’ll lead and inspire a team of Client Service Managers and Associates to deliver high-quality service that meets Gallagher’s operational standards. By managing people and processes, you’ll help achieve productivity and performance goals while fostering a positive and efficient environment. Your work will directly impact client retention, satisfaction, and the overall success of Select. You’ll also: Work closely with internal teams to align service delivery with client needs. Dr...