Location
kuala lumpur, kuala lumpur, Malaysia
Posted
July 25, 2026
Job Description
PU Prime is seeking a Retention Expert in Kuala Lumpur to strengthen client relationships, boost trading activity, and re-engage dormant accounts. You will work with Sales, Premium, and Marketing to implement retention strategies and educate clients on MT4/MT5, WebTrader, and mobile apps.
The role focuses on improving satisfaction, loyalty, and long-term account value, while meeting KPIs for activity, deposits, and retention. Multilingual communication helps serve an international client base.
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