Location
, , malaysia, , , malaysia, Malaysia
Posted
July 25, 2026
Job Description
Malaysia
Why this role matters
A member of the specialized client-facing department focused on delivering exceptional customer service to high value client segments, ensuring they receive prompt, efficient and effective support, as well as retention of high value clients through a value-driven relationship-based approach. As a key front-line function within the company's growth strategy, Client Relationship Specialist supports mass-retail customers by achieving desired outcomes by providing support and guidance on the client user journey.
The role is based in our office in Malaysia.
What you'll actually do:
Client Relationship Management
- Act as the dedicated relationship specialist for a number of key clients portfolio assigned, delivering the personalized account servicing to foster trust and long-term relationships.
- Communicate with clients via inbound chats, calls, outbound calls, callback requests, an...