Client Relationship Executive

Full-time Other-General

JD for Client Relationship Executive A tele caller initiates or receives phone calls to promote services, generate leads, or provide customer support, acting as the voice of a company. Key responsibilities include operating CRM software, managing databases, following scripts, and closing sales, necessitating strong communication skills, patience, and persuasion. Key Responsibilities : Outbound/Inbound Calls: Making calls to prospective leads and receiving calls from existing customers. Sales & Promotion: Explaining service features, benefits, and pricing to drive sales and achieve targets. Customer Support: Addressing customer queries, complaints, and grievances effectively. Data Management: Updating customer details and call outcomes in the company database or CRM system. Following Scripts: Utilizing provided scripts to communicate company offers effectively. Requirements & Skills : Communication: Exceptional verbal communication skills and a confident, polite tone. Computer Skills: B...