Client Relations Coordinator

Strategic Factory

Full-time Information and Record Clerks
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Location
Owings Mills, Maryland, United States
Posted
July 08, 2026

Job Description

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Position Summary

While working as a Client Relations Coordinator you will be tasked with fulfilling duties and performing tasks related to House Account prospects and customer needs, front-end discovery to traffic RFQ opportunities to subject matter experts, researching and responding to customer inquiries, CRM management, and re-engagement outreach of inactive customers. In this role, you will also focus on outbound prospecting, generating new business opportunities, and setting up appointments for Account Executives.

Essential Duties & Responsibilities

  • Responds to all incoming inquiries from the organizationโ€™s main phone line, general email, website form fills, walk-in traffic and referrals with urgency and enthusiasm
  • Performs investigative activities using tools such as LinkedIn, Google, Credit.net, Business Website to evaluate client potential and evaluate for โ€œWOWโ€ ideal customer profile
  • Gathe...