Job Description
Job Description
Meet daily with Team leaders/Supervisor and teammates to review previous day quality results.
Good and expertise knowledge in RCM, Denials, and AR process.
Highlight potential issues in the operations to management
Work closely with new hires, anyone new to a process, or having difficulty with errors to ensure quality work delivery in the future
Trending errors to determine training opportunities
May provide small group or one-on-one training/cross-training
Develop recommendations for corrective action based on quality issues
Maintain current knowledge of billing requirements and system practices and recommend new procedures
Must be able to meet established production and quality standards.
Maintain and track accuracy rates for all customers
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