Client Management, Consultant

AIA

Full time Business Operations Specialists
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Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted
July 06, 2026

Job Description

At AIA weโ€™ve started an exciting movement to create a healthier, more sustainable future for everyone.

So if you believe in inspiring a better future, read on.

About the Role

Responsible for the management of sales team and relationships with assigned clients

Responsibilities

  • Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.
  • Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost.
  • Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience.
  • Arrange and participate in internal and external client debrief
  • Act as โ€œdoor-openerโ€ to Segment management team
  • Responsible for proposing new product or initiatives for Direct C...