Client Management, Analyst

AIA Malaysia

Full-time Finance
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 17, 2026

Job Description

About The Role

Responsible for the relationships with assigned clients.

Responsibilities

  • Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.
  • Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost.
  • Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience.
  • Arrange and participate in internal and external client debrief
  • Act as β€œdoor-opener” to Segment management team
  • Responsible for proposing new product or initiatives for Direct Clients
  • To monitor seamless implementation, including policy enrolment, briefing, helpdesk, policy issuance, setup
  • Involve in projects or initiatives that will further grow t...