Client-Focused Technical Consultant Duncan

DataStream Networks

Full-time Consulting
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Location
duncan, bc, Canada
Posted
July 13, 2026

Job Description

Embrace a dynamic role as a Technical Consultant in Duncan, BC, delivering first-line IT support that ensures clients' systems run smoothly. This position requires expertise in both hardware and software issues for superior customer care.

With over five years in IT support, you will tackle diverse challenges, from Help Desk inquiries to sophisticated system upgrades. Supporting clients with Office 365 and Windows environments, you will swiftly troubleshoot complex problems, fostering customer trust and satisfaction.

Key Responsibilities:
• Manage Help Desk requests and setups for new accounts
• Upgrade hardware, including RAM installs and SSD configurations
• Resolve software issues, including virus infections
• Migrate domain controllers from older servers to modern versions
• Ensure high-quality customer service and support

Requirements:
• Minimum 5 years in IT support, including Help Desk and Desktop work
...