Client-Focused Technical Account Manager

Onit

Full-time Other-General
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Location
belleville, on, Canada
Posted
June 15, 2026

Job Description

Become a trusted advisor as a Technical Account Manager for Onit, focusing on strategic client relationships and technology assessments. You’ll guide executives and stakeholders while navigating complex IT environments.
In this client-facing role, you will utilize your technical expertise to foster meaningful connections and advocate for client needs within their Onit experience. Emphasizing Microsoft 365, cybersecurity, and networking, you will conduct Technology Business Reviews and create actionable roadmaps. Your accountability ensures clients are consistently satisfied and aware of service utilization and risks in their portfolios.
Key Responsibilities:
• Build strong relationships with client stakeholders
• Conduct regular client check-ins and business discussions
• Plan and deliver insightful Technology Business Reviews
• Provide technical guidance across various SMB technologies
• Support pre-sales efforts with tailored solutions
Requirements:
• 2+ ye...