Location
toronto, on, Canada
Posted
June 13, 2026
Job Description
Become a Client-Focused AI Adoption Expert at LEAP and empower legal professionals. Optimize AI tool usage, lead training sessions, and build enduring relationships with law firms.
This role is vital for law firms integrating LEAP’s AI solutions. With your experience in B2B SaaS client management, you will ensure effective onboarding and sustained engagement. You'll proactively gather insights to inform product development, creating a seamless client experience while positioning yourself as a trusted partner.
Key Responsibilities:
• Act as a key contact for law firms during adoption
• Conduct insightful training sessions for users
• Drive adoption by introducing new features
• Build trust by understanding client workflows
• Collaborate with internal teams to refine strategies
Requirements:
• Minimum 3 years in a client-facing SaaS role
• Expertise in delivering effective training programs
• Exceptional communication and relationship-building skills
•...
This role is vital for law firms integrating LEAP’s AI solutions. With your experience in B2B SaaS client management, you will ensure effective onboarding and sustained engagement. You'll proactively gather insights to inform product development, creating a seamless client experience while positioning yourself as a trusted partner.
Key Responsibilities:
• Act as a key contact for law firms during adoption
• Conduct insightful training sessions for users
• Drive adoption by introducing new features
• Build trust by understanding client workflows
• Collaborate with internal teams to refine strategies
Requirements:
• Minimum 3 years in a client-facing SaaS role
• Expertise in delivering effective training programs
• Exceptional communication and relationship-building skills
•...