Location
ottawa, on, Canada
Posted
July 09, 2026
Job Description
Become an integral part of Intega IT, a Managed IT Services provider, as a Client-Focused Account Manager in Ottawa. Build strong relationships and ensure optimal value from our IT services.
In this role, you will serve as the primary contact for clients, helping to enhance their experience and satisfaction. You will collaborate closely with internal teams to facilitate communication and resolve issues quickly. With an emphasis on customer success, you'll manage a portfolio while identifying growth opportunities that align with client goals.
Key Responsibilities:
• Serve as the main point of contact for client accounts
• Conduct regular check-ins and business reviews
• Identify upsell opportunities in IT services and cybersecurity
• Ensure timely issue resolution and service quality
• Maintain accurate client records in CRM
Requirements:
• 2 to 4 years of B2B account management experience
• Strong organizational and communication skills
• Genuine abilit...
In this role, you will serve as the primary contact for clients, helping to enhance their experience and satisfaction. You will collaborate closely with internal teams to facilitate communication and resolve issues quickly. With an emphasis on customer success, you'll manage a portfolio while identifying growth opportunities that align with client goals.
Key Responsibilities:
• Serve as the main point of contact for client accounts
• Conduct regular check-ins and business reviews
• Identify upsell opportunities in IT services and cybersecurity
• Ensure timely issue resolution and service quality
• Maintain accurate client records in CRM
Requirements:
• 2 to 4 years of B2B account management experience
• Strong organizational and communication skills
• Genuine abilit...