Client Experience Manager at Sephora

Full-time Management & Operations

Shape exceptional client experiences as a Client Experience Manager at Sephora in Brampton, Ontario. Lead a talented team while enhancing store performance and client engagement.
This full-time position emphasizes coaching and driving innovation in beauty services. You will manage the Beauty Advisors and ensure a seamless client experience through trainings and engaging events. Collaborate with the store’s operations and talent teams to deliver results that matter to your community.
Key Responsibilities:
• Facilitate training sessions for Beauty Advisors
• Manage the online reservation system for services
• Collaborate on visual merchandising standards
• Oversee vendor interactions with store representatives
• Ensure efficient staffing for optimal client flow
Requirements:
• 2-4 years management experience in beauty or retail
• Proven skills in coaching a team to high standards
• Entrepreneurial mindset for driving business engagement
• Strong manage...