Client Experience Agent - Call Center

Full-time Other-General

Dubai, United Arab Emirates | Posted on 07/07/2026

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

Job Description

Job Overview

The role of a Client Experience Agent – CallCenter revolves around being the first point of contact, and thus, establishing the first impression of IFZA. The ideal candidate must be a highly committed, responsible, and creative individual with excellent interpersonal skills and the ability to work well under pressure.

Main Responsibilities

• Acting as a first point of contact
• Supporting the smooth running of IFZA Call Center, where all aspects of the client experience are delivered to the highest level
• Answering and distributing all...