Client Experience Administrator

RecruitMyMom

Full-time Other-General
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Location
claremont, claremont, cape town, South-Africa
Posted
July 15, 2026

Job Description

Operating as a central point of coordination within a structured financial services environment, this position drives the seamless execution of individual and corporate client registration pipelines. The role focuses on identifying unique client profiles, navigating onboarding requirements, and supporting both first-time and established clients as they adopt new platform functionalities.
Taking ownership of complex, cross-functional, and sensitive compliance matters, this position ensures a stable operational workflow by managing appropriate internal case allocations. Proactive intervention remains a priority to resolve onboarding bottlenecks and secure consistent service excellence throughout the entire client lifecycle.
Key Responsibilities

Client Onboarding & KYC Compliance: Execute comprehensive Know Your Customer (KYC) protocols, FICA compliance checks, risk rating assessments, politically exposed persons (PEPs) monitoring, and enhanced due diligence in strict acco...