Location
grimsby, niagara region, Canada
Posted
July 04, 2026
Job Description
Become a Client Engagement Representative at CIBC in Grimsby, where your passion for client service meets financial expertise. Assist clients in achieving their banking goals through dedicated support and engagement.
As a crucial member of the Personal and Business Banking Team, you'll ensure a fulfilling banking experience for clients. Responsibilities include guiding clients with their transactions, resolving issues swiftly, and introducing them to digital tools. Emphasize flexibility by supporting clients across various locations as needed.
Key Responsibilities:
• Cultivate meaningful client relationships through account management
• Resolve queries with a strong focus on client satisfaction
• Introduce and assist clients with mobile banking tools
• Facilitate connections to the appropriate internal teams
• Work across multiple locations to ensure accessibility
Requirements:
• Strong commitment to client service excellence
• Proven ability to listen and...
As a crucial member of the Personal and Business Banking Team, you'll ensure a fulfilling banking experience for clients. Responsibilities include guiding clients with their transactions, resolving issues swiftly, and introducing them to digital tools. Emphasize flexibility by supporting clients across various locations as needed.
Key Responsibilities:
• Cultivate meaningful client relationships through account management
• Resolve queries with a strong focus on client satisfaction
• Introduce and assist clients with mobile banking tools
• Facilitate connections to the appropriate internal teams
• Work across multiple locations to ensure accessibility
Requirements:
• Strong commitment to client service excellence
• Proven ability to listen and...