Client Educator in Customer Service

Serenity Mental Health Centers

Full-time Other-General
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Location
avondale, nl, Canada
Posted
July 16, 2026

Job Description

Become a Client Educator at Serenity and elevate your customer service career. This role is designed for motivated individuals looking to guide clients toward meaningful life changes.
With over 2 years of experience in customer service or sales, you will inform clients about available programs and assist them in decision-making to achieve their objectives. Your ability to communicate complex concepts simply and overcome client hesitation will drive your success in this impactful position.
Key Responsibilities:
• Educate clients on programs and their positive impact
• Guide clients confidently through decision-making processes
• Work to meet assigned KPIs and team benchmarks
• Handle objections with professionalism and enthusiasm
• Ensure smooth transitions for clients into their selected programs
Requirements:
• Minimum of 2 years in a customer facing, goal-driven position
• Proven ability to meet and exceed performance targets
• Strong communication to...