Job Description
What success looks like in this role:
The Client Delivery Executive – Government
Location: Canberra (Client Site)
Security Clearance: NV1 / NV2
Lead Service Excellence Across Critical Government Services
We are seeking an experienced Client Delivery Executive (CDE) to provide senior delivery leadership across a complex government account spanning Service Desk, Field Services, Modern Device Management, and Service Management.
This is not an operational management role.
It is a senior leadership position focused on delivery assurance, governance, and commercial accountability, working through influence and strong partnerships with service line leaders to uplift service maturity, quality, and performance.
If you thrive at the intersection of service excellence, governance discipline, and commercial outcomes—and are comfortable leading in a matrixed, high‑trust environment,...