Client data & engagement internship

CHANEL

Full time Business Operations Specialists
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Location
Brussels, Brussels, Belgium
Posted
June 01, 2026

Job Description

Your Role @ CHANEL

As part of the Direct-to-Consumer Department for the Fragrance & Beauty Division, you will collaborate with the CRM Manager and CRM Specialist. Your mission is to support initiatives that leverage client data to enhance engagement and loyalty.

Key Responsibilities:

  • Client Data Management: Assist in maintaining and optimizing client databases, ensuring data accuracy and segmentation for targeted campaigns.
  • Engagement Campaigns: Support the execution of personalized mailings and emailings based on behavioral and transactional data.
  • Client Acquisition & Retention: Contribute to strategies aimed at expanding the client base and improving retention metrics.
  • Loyalty Program Support:Assist in monitoring and analyzing loyalty program performance (enrollment, engagement, redemption rates).Provide insights to optimize loyalty initiatives and strengthen client rel...

    • Job Details

    • Job Type
      Full time
    • Category
      Business Operations Specialists
    • Date Posted
      June 01, 2026
    • Application Deadline
      July 11, 2026