Full-time other-general

About Prestige Travel Agency by Mich

Prestige Travel Agency by Mich provides personalized travel planning services with a focus on exceptional customer care. We are seeking a professional and organized Client Coordinator to support client communications and ensure a seamless travel planning experience.

Key Responsibilities

• Serve as a primary point of contact for clients throughout the travel planning process
• Respond to client inquiries via phone, email, and chat
• Coordinate client requests with internal team members
• Maintain accurate client records and documentation
• Schedule consultations and follow-up appointments
• Assist with travel-related administrative tasks and itinerary coordination
• Monitor client communications and ensure timely follow-up
• Resolve routine client concerns and escalate complex issues when necessary
• Provide exceptional customer ser...