Client Care Representative

One Hour Heating & Air Conditioning

Full-time Information and Record Clerks
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Location
Teaneck, New Jersey, United States
Posted
July 21, 2026

Job Description

Join Our Team of HVAC Service Pros Today!Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.JOB SUMMARYThis position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls.JOB DUTIES
  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company

  • Good communication with the client is essential! Has a courteous and pleasant demeanor whether on a phone call or not.

  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
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