Client Care Coordinator

Full time Information and Record Clerks

We are seeking an energetic and experienced client care coordinator for a friendly, busy, and fast-growing, multi-clinician psychotherapy practice. This is the perfect position for a psychology or social work student.

Responsibilities

• Checking eligibility and benefits verification for treatments and procedures.
• Reviewing patient bills for accuracy and completeness and obtaining any missing information.
• Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
• Maintain and facilitate patient scheduling.
• General office management tasks, including routing of phone calls to clinicians, sorting mail, keeping up office supplies, and equipment
• Other duties deemed necessary by the office manager

Requirements

• Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patie...