Client Care Coordinator at HearCANADA

HearUSA

Full-time Other-General
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Location
lethbridge, ab, Canada
Posted
June 09, 2026

Job Description

Enhance client experiences as a Client Care Coordinator at HearCANADA in Lethbridge, Alberta. This full-time role focuses on administrative tasks while driving sales and client relationships.
In this fixed-term position, you will provide exceptional care and support as part of our dedicated Client Care team. Your responsibilities include managing appointments, making product recommendations, and maintaining records to improve the overall client journey. A customer-focused attitude and 2+ years in a sales or office setting will contribute to your success.
Key Responsibilities:
• Deliver individualized experiences for clients visiting the clinic
• Manage scheduling and follow up on appointments
• Recommend products and services to enhance client satisfaction
• Maintain physical and digital client records
• Educate patients on billing options and perform AR duties
Requirements:
• 2+ years experience in a customer-facing role
• Strong sales acumen and product ...