Location
Worcester, Worcestershire, United Kingdom
Posted
July 22, 2026
Job Description
Join a Leading Business as a Client Care Advisor!
Are you passionate about delivering exceptional customer service? Headturner Search is proud to be recruiting for a Client Care Advisor on behalf of a market-leading organization known for its commitment to excellence and client satisfaction.
About the Role:
As a Client Care Advisor, you’ll play a vital role in supporting and delighting clients. From handling enquiries to collaborating with internal teams, you’ll be at the heart of ensuring client needs are met with efficiency and professionalism.
Key Responsibilities:
* Be the first point of contact for client enquiries, bookings, and report queries.
* Address client concerns promptly, escalating complex issues when necessary.
* Maintain a positive and professional approach to ensure outstanding client experiences.
* Support Account Managers by updating client details, preparing reports, and coordinating communications.
* Collaborate with internal t...
Are you passionate about delivering exceptional customer service? Headturner Search is proud to be recruiting for a Client Care Advisor on behalf of a market-leading organization known for its commitment to excellence and client satisfaction.
About the Role:
As a Client Care Advisor, you’ll play a vital role in supporting and delighting clients. From handling enquiries to collaborating with internal teams, you’ll be at the heart of ensuring client needs are met with efficiency and professionalism.
Key Responsibilities:
* Be the first point of contact for client enquiries, bookings, and report queries.
* Address client concerns promptly, escalating complex issues when necessary.
* Maintain a positive and professional approach to ensure outstanding client experiences.
* Support Account Managers by updating client details, preparing reports, and coordinating communications.
* Collaborate with internal t...